Returns Policy

Effective Date: 17/11/2024

Thank you for shopping with Glow and co. We want you to be satisfied with your purchase. This Returns Policy outlines our procedures for returning items purchased from our website.

1. General Return Policy

We accept returns for items that are defective or significantly different from what was ordered. If you wish to return a product, please contact us within14 days of receiving your order.

2. Non-Returnable Items

Please note that once the journal has been used or drawn in, it cannot be returned. We encourage you to review your product carefully before use.

3. How to Initiate a Return

To initiate a return, please follow these steps:

1.    Contact our customer service team at glowandcojournal@gmail.com within the return period.

2.    Provide your order number and a description of the issue.

3.    Our team will guide you through the return process.

4. Refund Process

If your return is approved, we will process your refund to the original payment method within [insert time frame, e.g., 7-10 business days]. Please note that shipping costs are non-refundable.

5. Damaged or Defective Items

If you receive a damaged or defective journal, please contact us immediately with evidence of the damage (e.g., photos). We will assess the issue and arrange for a replacement or refund as appropriate.

6. Changes to This Policy

We may update this Returns Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions regarding our Returns Policy, please contact us at:

Glow and co
glowandcojournal@gmail.com